1. About This Policy
This Cookie Policy explains how Self-Pay Health Ltd ("we", "us", "our") uses cookies and similar technologies on www.selfpayhealth.co.uk. It should be read alongside our Privacy Policy, which explains how we handle your personal information more generally.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They let the site recognise your device, remember your choices, and understand how the site is being used. We also use similar technologies such as browser local storage, which work in a comparable way; where we refer to "cookies" in this policy we mean cookies and these similar technologies together.
3. How We Use Cookies
We use cookies to keep the Website working, to remember your preferences and cookie choices, to understand how the Website is used so we can improve it, and — when we run advertising campaigns — to measure how well those campaigns perform. The types of cookies we use are set out below.
| Category | What it does | Tools we use |
|---|---|---|
| Strictly necessary | Required for the Website to work — for example keeping your session active, remembering your cookie choices, and processing payments securely. These are always on and do not require your consent. | Our own site; Stripe (payments) |
| Analytics / performance | Helps us understand how visitors use the Website — which pages are viewed, how people move through the site, and where things can be improved. Set only with your consent. | Google Analytics 4; PostHog |
| Advertising | Used when we run online advertising campaigns, to measure whether an advert led to a visit and to avoid showing the same advert repeatedly. Set only with your consent, and only while campaigns are active. | Google Ads |
| Functional | Remembers choices you make (such as preferences) to give you a more personalised experience. Set only with your consent. | Our own site; PostHog |
4. Your Choices
When you first visit the Website, our cookie banner asks for your consent before any non-essential cookies (analytics, advertising, or functional) are set. Strictly necessary cookies do not require consent because the Website cannot function without them.
You can change your preferences at any time using the cookie settings on the Website. You can also control or delete cookies through your browser settings — most browsers let you block or remove cookies, though doing so may affect how parts of the Website work. For more general guidance on managing cookies, you can visit aboutcookies.org or your browser's help pages.
5. Third-Party Cookies
Some cookies are set by third parties that provide services on the Website, such as Google (Analytics and, where campaigns run, Ads), PostHog (analytics), and Stripe (secure payments). These providers process cookie data under their own terms. Where their cookies involve transfers of data outside the UK, appropriate safeguards are in place, as described in our Privacy Policy.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Where changes are significant, we will make this clear on the Website. The date at the top of this page shows when it was last updated.
7. Contact Us
If you have any questions about our use of cookies, please contact us at info@selfpayhealth.co.uk.