Condition explainer videos for your patients
Short, plain-English videos that explain a condition properly — sent to a patient by your team in under a minute. No cost, no login, no IT changes.
- No cost
- No login
- No IT changes
Get your practice link
Loading the sign-up form
How it works
From sign-up to a patient watching
Sign up
Tell us your practice name and email. Takes thirty seconds.
Get your link
We email you a secure, practice-specific sending page. Bookmark it; the whole team can use it.
Send a video
Pick the condition, enter the patient’s email address, press send.
Patient watches
They receive a short email from your practice with a link to the video. Nothing to download, nothing to sign up to.
What patients get
Clear, honest, clinically reviewed
Each video covers what the condition is, what to expect, how it’s managed and when to seek further help — the questions patients think of on the way home.
Currently covering over 25 conditions, from arthritis to eczema, with the library growing towards the 50 most common conditions seen in primary care.
Browse the full library →Why practices use it
Saves consultation time
Explaining a condition well takes minutes you don’t have. A video does it consistently, every time.
Better-informed patients
Patients who understand their condition manage it better and come back with better questions, not the same ones.
Zero admin
No integration, no accounts to manage, no cost now or later. Watching and sharing is free — and encouraged.
What happens to the patient’s details
The only thing your team enters is the patient’s email address. We use it to deliver the video and it is not stored. We don’t contact the patient again, and we never share their details with anyone.
Who we are
Self-Pay Health is a UK company (registered in England, No. 16594421) that helps patients understand their treatment options, including private care where NHS waits are long. These videos explain conditions; they don’t sell anything.
Common questions
Anything else? Email info@selfpayhealth.co.uk
Yes. It’s a practice link, not a personal login. Share it with reception, nurses, GPs — anyone who talks to patients.
At the moment the service is email only. You can show the video in the consultation from the library page instead.
No. They’re produced by Self-Pay Health and reviewed by a GP. They’re information, not clinical advice, and say so.
Then don’t send it. There’s no automation; every video is sent by a person at your practice, one at a time.
Just stop. There’s nothing to cancel. If you’d like your practice record removed, email info@selfpayhealth.co.uk.